FAQs
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Do you have a size guide for pet clothing and accessories?
Yes, we provide a size guide for our pet clothing and accessories. It includes measurements and guidelines to help you choose the right size for your pet. If you need further assistance, please don't hesitate to contact us.
Are the products suitable for all pet sizes and breeds?
Our store offers a wide range of pet accessories suitable for various sizes and breeds. Each product description includes information about its recommended pet size. If you have any specific concerns, feel free to reach out to our customer support team for assistance.
Are the materials used in the products safe for pets?
Absolutely! We prioritize the safety and well-being of pets. Our products are made from high-quality materials that are pet-friendly and non-toxic. We strive to ensure that all items meet safety standards.
How long does it take to process and ship an order?
We typically process orders within 1-2 business days. Shipping times may vary depending on the destination and chosen shipping method. You can find estimated delivery times in our shipping policy.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment through our website or the courier's tracking portal.
What are your accepted payment methods?
We accept major credit cards, debit cards, and PayPal as payment methods.
Do you offer gift cards?
We strive to provide our customers with a seamless and enjoyable gift card experience. Our gift card policy ensures that both the purchasers and recipients of our gift cards have a clear understanding of the terms and conditions associated with their use.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details.
Do you offer discounts or promotions?
We occasionally offer discounts and promotions on selected items. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers and deals.
What is your return/exchange policy?
We have a return/exchange policy. If you are not satisfied with your purchase, please contact our customer support within 14 days of receiving the order. We will provide further instructions on returning or exchanging the item.
How can I contact your customer support?
You can reach our customer support team through our website's contact form or barkfits.co@gmail.com. We strive to respond to inquiries within 24-48 hours.